Bijli Apps Privacy Policy — Your Data, Our Responsibility

This Privacy Policy bijli apps (bijliapps.net) applies to all users. When you visit our website, create an account, or use any of our services, certain information is collected. This policy explains in detail what data is collected, why, and how it is protected.

Bijli apps believes your privacy is a fundamental right. That's why we collect only what is necessary and protect it as securely as possible. If anything is unclear, feel free to email us in Bengali at support@bijliapps.net.

Bijli apps collects two types of data — what you provide directly, and what is recorded automatically as you use the platform.

Device information means your IP address, browser type, and operating system — nothing more. We do not request access to your phone's camera, contacts, or any other permissions.

Bijli apps uses the data it collects solely for the purposes listed below — it is never used for anything else.

• Account Management: To create your account, verify logins, and confirm your identity.
• Payment processing: Processing deposits and withdrawals, and maintaining transaction history.
• Customer support: Resolving your issues and managing support communications.
• Security: Detecting fraudulent activity and keeping your account secure.
• Service improvement: Analyzing user experience to improve the platform.
• Legal Compliance: Compliance with applicable laws and regulations.
• Contact: Sending important updates, security alerts, and bonus notifications.

Bijli apps never sells or rents your personal information. Only in limited circumstances, and only limited data, is shared with trusted partners.

• Payment Gateway: Only the transaction details required to process payments via bKash, Nagad, and Rocket are shared with those providers.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with partners who operate our anti-fraud systems.
• KYC verification service: Only the information necessary for the verification process is shared with identity verification agencies.

In all cases above, our partners are bound by confidentiality agreements and are not permitted to share your information with any third party.

Financial information is the most sensitive kind — bijli apps understands that. That's why payment data is protected by a dedicated, additional layer of security.

• Bijli apps never stores or asks for your bKash or Nagad PIN.
• Transaction data is stored in encrypted form in a separate database.
• No detailed financial information is stored beyond the payment reference number and transaction amount.
• If a suspicious transaction is detected, an automated alert is triggered and the account is temporarily secured.

Bijli apps uses cookies to improve your experience. A cookie is a small file stored in your browser.

• Session Cookie: Remembers your login state — deleted when the browser is closed.
• Preference Cookies: Saves your language and display preferences.
• Analytics Cookies: To understand which pages are used most — entirely anonymous data.
• Security Cookie: Used to prevent CSRF attacks.

Bijli apps does not use third-party advertising tracking cookies. You can disable cookies in your browser settings, though some features may not function properly if you do.

Bijli apps does not retain any data longer than necessary.

• Account Information: For as long as your account is active, and for up to 5 years after closure if required by law.
• Transaction History: Retained for 7 years in accordance with financial regulations.
• KYC Documents: Retained for 5 years after verification is complete, then permanently deleted.
• Support contact: Retained for up to 2 years after the issue is resolved.
• Analytics data: In anonymised form, for up to 2 years.

Upon a deletion request, all data beyond legal obligations will be permanently deleted within 30 days.

You have several important rights regarding your personal information on bijli apps. To exercise these rights, email us at support@bijliapps.net.

Bijli apps uses multiple layers of technical measures to keep your data secure.

• SSL/TLS Encryption: All communications are secured with bank-grade 256-bit encryption.
• Two-factor authentication (2FA): Additional OTP verification required for login and withdrawals.
• Server Security: Data servers are protected by firewalls and access controls.
• Automated Monitoring: Instant alerts if any unusual login or transaction is detected.
• Regular Audits: Regular system audits conducted by an external security team.
• Data Backup: Regular backups in a secure, encrypted format.

Bijli apps strictly prohibits use by anyone under the age of 18. We do not knowingly collect any information from minors.

• If NID verification shows the user is under 18, the account and all associated data will be deleted immediately.
• If a parent discovers their minor child has created an account, please contact us at support@bijliapps.net — action will be taken within 24 hours.

Bijli apps may update this privacy policy when necessary. For significant changes, notice will be provided at least 7 days in advance via email or an on-platform notification.

• Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.
• The "Last Updated" date at the top of the page is always kept current.
• Previous versions of this policy are available on request through support.